Shop In Person
Come see for yourself what the excitement is about — LIVE!
The ADVANCE Healthcare Shop travels to various events across the country, such as ADVANCE Job Fairs and other industry conventions and conferences. At these events, you can shop our store — in person — for great merchandise that helps you express the pride and passion (and sense of humor!) you feel about what you do for a living, as well as the professional equipment, uniforms, supplies and tools you need during your daily routines at work.
At each event we offer a selection of unique products including:
- Professional Products and Supplies
- Shirts and T-shirts
- Pens and Stationery
- Accessories and Bags
Want us to bring our shop to you?Click here for details ››
Are all the items I see on the ADVANCE Healthcare Shop web site going to be available at the event I’m attending?
While we do bring a huge assortment of products to events, we cannot bring all the items in our inventory. We do, however, bring the most popular, the newest and the most requested items to events. We also make sure that the items we bring to each specific event are the most interesting and useful for you and others in your field.
Are all the items I’ll see at the event available on the web site?
Generally, the items at the event are also available and can be ordered online at the ADVANCE Healthcare Shop web site. On very rare occasions, we may have an item created for specific event or promotion that does not appear on the ADVANCE Healthcare Shop website, however such items may still be available to order at or after the event, pending availability.
What types of payment are accepted at the event?
We accept all major credit cards (and debit cards backed by major credit cards) including Visa, MasterCard, American Express and Discover. We also accept cash and personal checks. Please note that purchases made with a personal check may not exceed $40, and you must have a valid driver’s license. We also accept ADVANCE Healthcare Shop Gift Certificates (see below), Visa Gift cards (personal information will be collected) and money orders.
At the event, will there be access to the ADVANCE Healthcare Shop web site via a kiosk or computer so I can place web site orders?
Unfortunately, we cannot provide access to the web site at events, but the ADVANCE representatives at the event will be happy to take an order for any item available on the web site.
When will I receive items I order while at the event?
Orders are processed on the first business day following the event. From the time an order is placed, most items will arrive within 10 business days. (Business days are Monday – Friday, 9am – 5pm ET, excluding holidays designated by the United States Postal Service.)
Can I order items from the web site ahead of time and pick them up at the event?
No. At this time, we do not offer order pick-up for purchases made on our web site, unless arrangements have been made through a partnership agreement prior to the event (currently only applicable to Hospital Shows).
Can I use an ADVANCE Healthcare Shop gift certificate to purchase items at the event? Can I purchase gift certificates at the event?
If you have in your possession a gift certificate from our web site, you can use it to purchase merchandise at the event. Currently, we do not sell gift certificates at events, but they can easily and conveniently be purchased online anytime.
What is the difference between cash-n-carry versus order-only events?
Cash-n-carry events permit us to bring our shop with us and sell products just like a regular store. (Cash-n-carry does not imply that we accept "cash only" as payment; we’ll still accept all the forms of payment listed above.) Order-only events permit us to bring sample products from which you can select the items you’d like to order. You’ll receive the items within 10 business days, just as if you had ordered from our web site. Whether our booth will be cash-n-carry or order-only often depends on the venue, the event organizers and the policies of the specific event.
What is your return policy?
Any item purchased at the event can be returned to the same ADVANCE Healthcare Shop booth at any time during the course of the event for an exchange or a refund. If you wish to return an item you purchased at the event after the event is over, you must follow our online return policy and send the item and correct paper work to our warehouse.
If you purchased an item on our web site in the 30 days prior to the event and would like to return it while at the event, bring it with you along with the original invoice, original packing material and a completed return form. For a return such as this, the original shipping cost and/or gift wrap charges if applicable will not be refunded and we cannot provide exchanges. Your refund will be processed on the first business day following the event.
Items returned without a receipt, out of the original packaging or in non-salable condition cannot be processed for return/exchange at a live event and must be handled by our customer service department within 30 days of purchase to receive a full refund.
Conditions for Returns/Exchanges:
- Shoes and apparel must be returned in the original packaging, and may not be washed, worn or show signs of wear
- All non-apparel items may be returned if undamaged, resalable and in the original packaging
- Personalized items (embroidered/imprinted/engraved), clearance items and wholesale discount items may not be returned at an event.
Will the product prices be the same at the event as they are on the web site?
Yes. An exception may be discounts on items that are part of a special promotion for the event.
Will I be charged sales tax?
Sales tax will be applied in Pennsylvania. Tax charges in other states are dictated by local state and county laws. For example, in California sales tax is dictated by each individual county and we abide by those local sales tax laws. If you are not clear on tax requirements in your area, please double check with the event shop booth representative prior to making your purchase.
Can I get products embroidered or personalized at the event?
Unfortunately, we cannot embroider or personalize items on-site during an event. If you want to order a personalized item while at the event, however, an ADVANCE representative will be happy to help you place the order.
If I find an item at the event that I would like to purchase for my entire staff or all of my coworkers, can I buy an item in volume?
Volume orders will be accommodated according to the merchandise available at the event. In some cases, there will be a large quantity of a single item available for immediate purchase, in other cases we will only have a few. If the quantity you desire is not available, an ADVANCE representative will be happy to help you place the order to be shipped after the event is over.
What if I would like to have an item customized for my staff or I would like to purchase an item in bulk quantities for use as an attendee giveaway at an upcoming conference?
Customized orders for almost any type of product can be purchased through our ADVANCE Custom Promotions department. For specifics on our custom services, please provide the event shop sales representative with your contact information and a description of what you would like to order. Or, call 1-877-776-6680 and visit the website at http://www.advancecustompromotions.com for additional information.
What is your shipping policy?
If you order an item while at an event, you’ll want to know about our shipping charges and policy. To learn the details of our shipping policy, please click here. Special shipping promotions may be advertised for an event. Please see your event shop sales representative for details.
How can I find out about events coming to my area?
Please review the list of upcoming events posted on the ADVANCE Healthcare Shop website. This list is updated as new shows are added so be sure to check back frequently. Want us to bring our shop to you? Click here for details.